Ridekick™ End-User Warranty
Ridekick International will provide a 1-year warranty from all manufacturing defects on the Ridekick™ power trailer for US end customers from the date of purchase. (International customers, see below.) The Ridekick™ battery is covered by a separate warranty and therefore is not covered under the general product warranty. Warranty applies to the original owner only and can not be transferred. Extended warranty contracts can be purchased directly from Ridekick International.
Shipping costs for warranty parts will be borne by Ridekick International for customers in the contiguous US, and must be borne by the customer in Alaska, Hawaii and International. Ridekick International will arrange for a discounted shipping rate for customers in Alaska, Hawaii, and International locations.
International Customer Warranty
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be provided in the destination country’s languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country standards. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Ridekick International, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Ridekick™ End-User Battery Warranty
Ridekick International will provide a 6-month warranty from all manufacturing defects on the Ridekick™ SLA (sealed lead-acid) battery pack to the end customer from the date of purchase, and a 1-year warranty from all manufacturing defects on the Ridekick™ lithium (LR20 and LR30) battery pack to the end customer from the date of purchase.
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